Frequently Asked Questions

The USCG National Maritime Center is responsible for processing all Merchant Mariner and Medical Certificate applications. During normal operations, we typically see a total wait/procesing time of 30-60 days from the time of application submission to credentials in hand. The National Maritime Center typically advises that applications processing can (and sometimes does) take up to 90 days. The typical 30-60 day processing time can and often does increase if you have former legal or drug use issues reported. Processing times are subject to change and these are general averages. The best practice in receiving your credentials as fast as possible is to have perfect applications, done properly so that evaluators can approve and issue your credentials. Contact MarinerCredentials.com to make your perfect application a reality on the first submission.

The Merchant Mariner Credential (MMC) application process is detailed and can be confusing and difficult. Small mistakes in the application can cause serious delays in the issuance of your MMC. Many mariners are either unfamiliar with the process or have individual issues that need to be solved. We're here to make everything as simple, stress free, and fast as possible.

MarinerCredentials.com has the expertise to properly handle every application we review and submit. When you prepare your application with MarinerCredentials.com, you can rest easy knowing that nothing is missing or incomplete. Since 2022, Capt John has assisted in obtaining over 300 Merchant Mariner Credentials.

When you create an account on this website, you're able to share all of your information needed for document preparation to begin. Creating a profile can be done on your phone, tablet, or computer easily. Once you create a profile, we do the heavy lifting and work to get your documents and information properly organized and prepared.

We truly care about our clients and know how much your credential means to your livelihood and career. We offer personal, professional service for every type of mariner from entry level to the seasoned master or engineer.

Any captains license (OUPV/6 Pack - Master) requires past sea service. Please contact us today to discuss your past sea service and eligibility for a credential. We'd be happy to review and discuss your sea service as well as assist you with documentation/reporting.

Please contact us today with any specific questions about the industry or your personal situation. Free of charge, we'd be happy to chat with you about your goals and questions you have. We love assisting new mariners with entering the industry.

Please refer to our Payment & Fees section.

We offer a 15% discount for any active duty or veteran U.S. Armed Forces.

Your past history DOES NOT necessarily mean you are not able to obtain a TWIC card or Merchant Mariner Credential. While these issues can and sometimes do cause problems, delays, and even denials, we can work with you to determine your likelihood of acceptance as well as handle TWIC and MMC denial appeals. Contact us today if you need help with these needs.

All information and materials we receive from our clients are encrypted with data-at-restand data-in-transit protections in accordance with US law and industry best practices. Please refer to our privacy policy as well.